Industry: Real Estate
Location: Ajah, Lagos State.
Salary: 100,000
Employment Type: Onsite

Job Description:

FMR AGENCY – Future Moves Recruitment Agency Limited is seeking a highly organized and proactive customer service to join our client team. As a customer service representative, you will be responsible for providing exceptional service to our customers through various channels, including phone, email, and chat. You will address inquiries, resolve issues, and ensure customer satisfaction while representing our company in a professional and courteous manner.

Responsibilities:
1. Respond promptly to customer inquiries via phone, email, and chat.
2. Handle and resolve customer complaints in a calm and professional manner.
3. Provide accurate information about products, services, and company policies.
4. Process orders, returns, and exchanges efficiently and accurately.
5. Troubleshoot technical issues and provide appropriate solutions or escalate to the appropriate department.
6. Maintain customer records and update account information as needed.
7. Follow up with customers to ensure resolution of inquiries or issues.
8. Collaborate with other team members and departments to ensure seamless customer experiences.
9. Stay informed about product updates, promotions, and company news.
10. Contribute to a positive and supportive work environment by demonstrating teamwork and cooperation.

Mode of Application

Interested candidates can apply here: https://bit.ly/Fmragencyjobs. Only shortlisted candidates will be contacted.